FAQ - Disclosure Authorization Questions

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I am attempting to submit a POA, but TaxScripts® is telling me that the representative signature is invalid. What's wrong?

The IRS E-services DA system requires a valid tax representative signature in order to process a request for a POA. This representative signature is formed by a combination of your IRS E-services login password and PIN. If either the password or the PIN are invalid, the representative signature will fail.

I am attempting to submit a POA, but TaxScripts® is telling me that the taxpayer signature is invalid. What's wrong?

In this case, please verify that the taxpayer's AGI is valid for the specified AGI year. Please also verify that the AGI is for the current or previous tax year. If both are accurate, the problem may lie with the taxpayer's date of birth. The IRS E-services DA system utilizes the Social Security Administration to validate the date of birth. Please verify that the SSA has the correct date.

I am attempting to submit a POA, but TaxScripts® is telling me that the joint taxpayer data is missing. What's wrong?

The IRS e-services website uses this message to signify that the taxpayer is married and the spouse information is missing.