FAQ
General Questions
- What is TaxScripts®?
- Do I need an IRS E-services account to use TaxScripts®?
- How do I register for an IRS E-services account?
- I think I found a bug in TaxScripts®. What do I do now?
- What is the relationship of TaxScritps Inc. to CCH?
Installation and Upgrade Questions
- What do I need to operate TaxScripts®?
- How do I download the latest version of TaxScripts®?
- How do I install TaxScripts®?
- How do I get started?
Transcript Delivery Questions
- I have successfully uploaded a transcript request, but no transcripts are sent to my secure mailbox. What's wrong?
- Where does TaxScripts® store downloaded transcripts?
- Where does TaxScripts® stored printed transcripts?
- I keep getting email notifications from E-services about tax information being placed into and removed from my IRS secure mailbox. How can I stop this?
- I keep getting a pop-up message for "Just in Time Script Debugging." How can I stop this?
- What IRS transcripts can I request through TaxScripts®?
- What years of IRS transcripts can I request through TaxScripts®?
Disclosure Authorization Questions
- I am attempting to submit a POA, but TaxScripts® is telling me that the representative signature is invalid. What's wrong?
- I am attempting to submit a POA, but TaxScripts® is telling me that the taxpayer signature is invalid. What's wrong?
- I am attempting to submit a POA, but TaxScripts® is telling me that the joint taxpayer data is missing. What's wrong?